Relocation is a tricky, complex and costly process for an organization. That is why so many companies outsource their relocation needs to Relocation Management Companies (RMCs), as opposed to managing the process in-house.
Choosing an RMC that is the best one for your organization can be an equally cumbersome and complex process. In most cases, it all comes down to fit. But, choosing an RMC that is the right fit for your organization can be difficult when trying to compare apples to apples. That it because there are no two RMCs that are alike.
All RMCs Are Not Created Equal
There are many choices when it comes to RMCs, and one size definitely does not necessarily fit all. So, while most RMCs offer core services that might look the same on paper, the way that they carry them out can differ considerably. Each RMC has specific strengths as well as certain limitations, so it is essential to choose an RMC that best aligns with your organization’s business goals.
Finding the Right Fit
How do you determine which RMC will be the right fit for your organization? You need to be able to see and experience the company culture of the RMCs under consideration. So, don’t utilize an RFP (Request For Proposal) process; conduct site visits to the RMCs instead. This is a far more effective way of gaining valuable insight into how an RMC really operates. You will also have access to the people who will be interacting with your relocating employees, and you can witness first-hand how they conduct themselves. Spending time onsite will give you the best idea as to whether or not an RMC is the right fit for your organization.
The problem with RFPs, is that they force you to rely on the accuracy of the information provided by the participant, instead of allowing you to see the company through your own eyes. Additionally, RFPs are very impersonal, overly complicated, and quite costly and time-consuming to both parties.
What to look for in an RMC
Obviously, you don’t want to overpay for services, or pay for services that you don’t really need. You also don’t want to sacrifice personal attention. So, when choosing an RMC, you should choose one with a service model approach that resembles your own. That means that the RMC needs to be a true partner to your organization and needs to fully understand your objectives. That will help to ensure the success of your company’s global mobility program.
Here are some key considerations when choosing an RMC:
- What are the core competencies of the RMC?
- Does the RMC have domestic and international capabilities?
- What is the reputation of the RMC within the industry?
- What is the RMCs company culture?
- Does the RMC offer the flexibility you need?
- How does the RMC choose their suppliers and service partners?
Is it time to make a change?
Having the right RMC can make or break an organization’s global mobility program. For that reason, we recommend reviewing your company’s program needs on a regular basis, along with the quality and level of service you are receiving from your RMC. Are your needs still being met? If not, it might be time to make a change.
Don’t try to put a square peg in a round hole, because your global mobility program could suffer as a result. And if your program suffers, it could negatively impact employee recruitment and retention. Ultimately, as your global mobility needs change, you need to have an RMC that has the flexibility to change and grow with you.
VERSA’s Client Service Model
Ideally, you should work with an RMC that is looking out for the best interests of your organization and your relocating employees. At VERSA Relocation, we pride ourselves in providing a very flexible, hands-on approach that is based on the unique needs of each of our clients.
We know that having the right fit is everything. So, let us work with you to design a program that is the right fit for the needs of your organization.
For more information please contact us anytime!